We want you to love your purchase! If for any reason you are not fully satisfied, here’s how we handle returns and refunds: 

Returns You may return eligible items within 30 days of delivery. Items must be in new, unused condition with original packaging. Certain items (e.g., sale, clearance, or personalized/custom products) may be final sale and not eligible for return.

Refunds: Once your return is received and inspected, we will notify you. Approved refunds will be processed to your original payment method within 5–10 business days. Shipping fees are non-refundable (unless the item arrived damaged or incorrect).

Exchanges: If you need to exchange for a different size, color, or style, we’ll be happy to help—subject to stock availability.

Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos. We’ll send a replacement or issue a full refund, including shipping.

How to Start a Return

1. Contact us at: Moduknow@gmail.com

2. Provide your order number and reason for return.

3. We’ll give you instructions and a return shipping label if applicable.

Shipping Information

• Free Shipping: Enjoy free standard shipping on all orders over $50.

• Processing Time: Orders are processed within 3–5 business days.

• Tracking: Once your order is ready to ship, you’ll receive a confirmation email with a USPS/FEDX/UPS tracking number. You can easily track your package directly on the carrier’s website.

• Origin: All orders ship from Los Angeles, California.

• Questions? We’re here to help! Please contact us at moduknow@gmail.com with any shipping questions.