Clean and hand-wash with damp cloth warm water and soap

We want you to love your purchase! If for any reason you are not fully satisfied, here’s how we handle returns and refunds: 

Returns You may return eligible items within 30 days of delivery. Items must be in new, unused condition with original packaging. Certain items (e.g., sale, clearance, or personalized/custom products) may be final sale and not eligible for return.

Refunds: Once your return is received and inspected, we will notify you. Approved refunds will be processed to your original payment method within 5–10 business days. Shipping fees are non-refundable (unless the item arrived damaged or incorrect).

Exchanges: If you need to exchange for a different size, color, or style, we’ll be happy to help—subject to stock availability.

Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos. We’ll send a replacement or issue a full refund, including shipping.

How to Start a Return

1. Contact us at: Moduknow@gmail.com

2. Provide your order number and reason for return.

3. We’ll give you instructions and a return shipping label if applicable.

Shipping Information

• Free Shipping: Enjoy free standard shipping on all orders over $50.

• Processing Time: Orders are processed within 3–5 business days.

• Tracking: Once your order is ready to ship, you’ll receive a confirmation email with a USPS/FEDX/UPS tracking number. You can easily track your package directly on the carrier’s website.

• Origin: All orders ship from Los Angeles, California.

• Questions? We’re here to help! Please contact us at moduknow@gmail.com with any shipping questions.

Cross body brand image purse, come with chain strap, this purse comes in two colors [Red or Blue] M&M brand image purse.