We want you to love your purchase! If for any reason you are not fully satisfied, here’s how we handle returns and refunds:
Returns You may return eligible items within 30 days of delivery. Items must be in new, unused condition with original packaging. Certain items (e.g., sale, clearance, or personalized/custom products) may be final sale and not eligible for return.
Refunds: Once your return is received and inspected, we will notify you. Approved refunds will be processed to your original payment method within 5–10 business days. Shipping fees are non-refundable (unless the item arrived damaged or incorrect).
Exchanges: If you need to exchange for a different size, color, or style, we’ll be happy to help—subject to stock availability.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos. We’ll send a replacement or issue a full refund, including shipping.
BOOKS ARE NON-REFUNDABLE ( usless the wrong book titles were shipped/delivered.)
Products for consumption and beauty products are NON-REFUNDABLE. (unless the incorrect product was shipped/delivered)
How to Start a Return
1. Contact us at: Moduknow@gmail.com
2. Provide your order number and reason for return.
3. We’ll give you instructions and a return shipping label if applicable.
